Rate My Flight is a trading name of Wellwood Adami Ltd., a company incorporated under the Companies (Northern Ireland) Order 1986 with company number NI064018.
Wellwood Adami Ltd. recognises that your privacy is important to you. Wellwood Adami Ltd.is registered in the United Kingdom with the Information Commissioners Office (ICO) under the Data Protection Act 1998, and is committed to respecting your online privacy.
We will apply appropriate protection and management of any personally identifiable information you share with us. The information you submit will be kept confidential and with the highest standards of security once it reaches our UK based server.
The information you provide will be entered onto a database and processed by Wellwood Adami Ltd. in accordance with the Data Protection Act.
Rate My Flight Collects many kinds of information in order to operate effectively and to provide the best products, services and experiences we can.
The information we can collect is:
• Booking Reference
• Airline
• Flight Number
• Seat Number
• Departure Airport
• Arrival Airport
• Cabin
• Flier Type
• Device Country
• Device Language
• Any comments the user freely inputs
• Flight experience ratings
The information that Rate My Flight collects from users cannot be used by Rate My Flight to personally identify any living person and is therefore not regarded as personal information by European Law.
Rate My Flight still collects and processes information in adherence with such Data Protection Laws.
We use a number of methods and technologies to gather information about how you use our sites and services.
• Our main method of collection is by the use of our mobile apps for Android, iOS, Blackberry 10, Amazon Fire and Windows.
• Users can enter the above details manually or can scan their airline boarding pass barcode to automatically retrieve the information.
• A web based form is also available for desktop users or those who do not use the above mobile apps.
• We use web logging, which enables us to collect and process the standard information your browser sends to every website you visit - such as your IP address for location purposes, browser type and language to allow us to provide a more personalised user experience on the website.
Rate My Flight processes the information collected in order to perform data analysis about the airline industry.
The airline rankings published on the website calculated using the Rate My Flight algorithms and the users who submitted the ratings cannot be identified from the website in any way.
Single ‘sets’ of information are never published on the website – i.e. the single set of flight data submitted by a single user.
Rate My Flight can share information with the 3rd party entities who are the original publishers of the flight information i.e. the airline which the rating is about. Rate My Flight may also share the information with other appropriate 3rd parties such as airline alliances/groups or parent companies.
Rate My Flight may share information with any 3rd party in which Rate My Flight can do so justifiably and for legitimate beneficial reasons.
We may also share or disclose information with affiliates and vendors; when required by law or to respond to legal process.
Rate My Flight will NEVER share information with marketing companies without prior and explicit consent from the user or with any other companies that do not represent a legitimate 3rd party receiver.
Rate My Flight will only share personal information with companies who also have adequate Data Protection Policies in place.
Rate My Flight can share information with the airlines in order to allow airlines to perform data analysis to help improve their own business or affiliate performance and passenger flight experience.
Rate My Flight may share with 3rd parties who present other legitimate and moral reasons for processing the data that have not been expressed in this policy.
You have the right to view any data that any company holds about you.
Since Rate My Flight holds little or no personally identifiable data it is extremely unlikely that Rate My Flight can provide you with any data relating specifically to you but if you wish to receive any data, a small fee will be required for such services.
A ‘cookie’ is a text-only piece of information that a website transfers to the cookie file of the browser on your computer's hard drive so that the website can remember who you are.
Rate My Flight does not use any ‘cookies’ to store or collect information about you or things that you do while online.
Rate My Flight does however use third-party analytic services, which use cookies and web beacons to compile aggregated statistics regarding the effectiveness of promotional campaigns or other website operations.
Rate My Flight uses Google Analytics which is a web analytics service provided by Google, Inc. Google Analytics uses cookies to help Rate My Flight analyse how users use the site.
The cookies used by Google are to:
• Help work out the number of unique visitors to the website
• Help work out the length of time a visitor spends on the website
• Help work out referrals from other websites
You have the right to opt-out of cookie tracking. Since Google is a 3rd party, if you wish to opt-out please find out how by clicking the following link:
http://tools.google.com/dlpage/gaoptout